Support
Last updated 25 September 2026
Email support@camdesk.app and we will get back to you. Please include the email address of your Camera Desk account, or the address of the booking page you are writing about.
Photographers
- Forgot your password? Reset it here.
- Sign in to your dashboard: camdesk.app/login.
- Manage or cancel a plan: plans are billed by Apple. Open your Apple subscriptions, or go to Settings, then your name, then Subscriptions on your iPhone. To use a plan on a new device, sign in to the same Apple Account and tap Restore on the plans screen in the app. If your plan ends, your client galleries stay open for at least 30 days and are then deleted. Before that, download your own copy: open the booking in the app on your iPhone or on your dashboard and choose Download gallery.
- Delete your account: in the app's settings or on your dashboard. The Privacy Policy explains what is deleted and when.
Clients
- Find your booking: View your booking and we will email you a link.
- Questions about a booking, a payment or your photos: please contact your photographer. Their details are on your booking page. Camera Desk does not take or hold payments for photography sessions.
Report a page
If a booking page looks like a scam, pretends to be someone else, or shows something it should not, email support@camdesk.app with the page address and what is wrong. We look into every report.